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#1 2018-02-02 00:51:43

cro
Member
Registered: 2018-01-19
Posts: 3

USB storage device descriptor error -71

I can't access my USB hard drive. It's an older Icybox IB-319StUS2-B.
After connecting it appears as normal, just to disappear after a few seconds because of USB errors.
I have this problem for some time now (at least half a year) with newer kernel versions and ArchLinux/Arch32.
The device worked fine for years and still works with older kernels and e.g. with Ubuntu 16.04.

[35505.634433] usb 2-5: new high-speed USB device number 5 using ehci-pci
[35505.782577] usb-storage 2-5:1.0: USB Mass Storage device detected
[35505.782675] usb-storage 2-5:1.0: Quirks match for vid 152d pid 2329: 8020
[35505.782703] scsi host10: usb-storage 2-5:1.0
[35506.788887] scsi 10:0:0:0: Direct-Access     SAMSUNG  HD753LJ               PQ: 0 ANSI: 2 CCS
[35506.789429] sd 10:0:0:0: Attached scsi generic sg2 type 0
[35506.790086] sd 10:0:0:0: [sdc] 1465149168 512-byte logical blocks: (750 GB/699 GiB)
[35506.792330] sd 10:0:0:0: [sdc] Write Protect is off
[35506.792333] sd 10:0:0:0: [sdc] Mode Sense: 28 00 00 00
[35506.793459] sd 10:0:0:0: [sdc] No Caching mode page found
[35506.793465] sd 10:0:0:0: [sdc] Assuming drive cache: write through                                                                                                                                                                         
[35506.801492]  sdc: sdc1
[35506.804979] sd 10:0:0:0: [sdc] Attached SCSI disk
[35506.923261] usbcore: registered new interface driver uas
[35515.271112] usb 2-5: reset high-speed USB device number 5 using ehci-pci
[35515.404438] usb 2-5: device descriptor read/64, error -71
[35515.644427] usb 2-5: device descriptor read/64, error -71                                                                                                                                                                                  
[35515.874424] usb 2-5: reset high-speed USB device number 5 using ehci-pci
[35516.011087] usb 2-5: device descriptor read/64, error -71
[35516.251091] usb 2-5: device descriptor read/64, error -71
[35516.481115] usb 2-5: reset high-speed USB device number 5 using ehci-pci
[35516.901106] usb 2-5: device not accepting address 5, error -71
[35517.024435] usb 2-5: reset high-speed USB device number 5 using ehci-pci
[35517.444443] usb 2-5: device not accepting address 5, error -71
[35517.445031] usb 2-5: USB disconnect, device number 5
[35517.594426] usb 2-5: new high-speed USB device number 6 using ehci-pci
[35517.727777] usb 2-5: device descriptor read/64, error -71
[35517.967763] usb 2-5: device descriptor read/64, error -71
[35518.197769] usb 2-5: new high-speed USB device number 7 using ehci-pci
[35518.331092] usb 2-5: device descriptor read/64, error -71
[35518.571184] usb 2-5: device descriptor read/64, error -71
[35518.677783] usb usb2-port5: attempt power cycle
[35519.114439] usb 2-5: new high-speed USB device number 8 using ehci-pci
[35519.534451] usb 2-5: device not accepting address 8, error -71
[35519.657766] usb 2-5: new high-speed USB device number 9 using ehci-pci
[35520.077760] usb 2-5: device not accepting address 9, error -71
[35520.077799] usb usb2-port5: unable to enumerate USB device
[35520.511113] usb 7-1: new full-speed USB device number 2 using uhci_hcd
[35520.644423] usb 7-1: device descriptor read/64, error -71
[35520.884442] usb 7-1: device descriptor read/64, error -71
[35521.114429] usb 7-1: new full-speed USB device number 3 using uhci_hcd
[35521.247758] usb 7-1: device descriptor read/64, error -71
[35521.487764] usb 7-1: device descriptor read/64, error -71
[35521.594445] usb usb7-port1: attempt power cycle
[35522.031114] usb 7-1: new full-speed USB device number 4 using uhci_hcd
[35522.451103] usb 7-1: device not accepting address 4, error -71
[35522.574431] usb 7-1: new full-speed USB device number 5 using uhci_hcd
[35522.991090] usb 7-1: device not accepting address 5, error -71
[35522.991127] usb usb7-port1: unable to enumerate USB device
[35559.661093] usb 2-5: new high-speed USB device number 10 using ehci-pci
[35559.794421] usb 2-5: device descriptor read/64, error -71
[35560.037759] usb 2-5: device descriptor read/64, error -71
[35560.267755] usb 2-5: new high-speed USB device number 11 using ehci-pci
[35560.401084] usb 2-5: device descriptor read/64, error -71
[35560.641095] usb 2-5: device descriptor read/64, error -71
[35560.747774] usb usb2-port5: attempt power cycle
[35561.184433] usb 2-5: new high-speed USB device number 12 using ehci-pci
[35561.604417] usb 2-5: device not accepting address 12, error -71
[35561.727766] usb 2-5: new high-speed USB device number 13 using ehci-pci
[35562.147744] usb 2-5: device not accepting address 13, error -71
[35562.147781] usb usb2-port5: unable to enumerate USB device
[35562.511091] usb 7-1: new full-speed USB device number 6 using uhci_hcd
[35562.644419] usb 7-1: device descriptor read/64, error -71

Any suggestions?
What could be the cause?
What could be a solution?

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